Privacy Policy

We collect personal information that you voluntarily provide when creating an account, completing KYC, or using our services:

• Full name, email address, phone number
• Physical and mailing address
• Government-issued ID and proof of address (for KYC)
• Bank account details (for payout processing)
• Trading activity and account performance data
• Device information, IP address, and browser data

We use your personal information primarily to:

• Process your Challenge purchases and transactions
• Deliver trading services, account management, and funded account access
• Verify your identity and process payouts (KYC compliance)
• Send important account communications, transaction confirmations, and OTP codes
• Monitor trading activity for rule compliance and fraud prevention
• Improve our platform and services through anonymized data analysis
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties. We may share your information only with trusted service providers for limited purposes:

• Payment processors (Paystack) — for transaction processing
• MT5 broker partners — for account creation and trading activity
• Cloud storage providers — for secure document storage
• Email service providers — for transactional communications

All third parties are contractually prohibited from using your information for any purpose beyond the specific service they provide to us.

We implement industry-standard security measures to protect your information:

• All data transmitted over HTTPS with TLS encryption
• Passwords hashed using bcrypt — never stored in plain text
• Two-factor authentication (OTP) required for all account logins
• MT5 credentials sent only via email — never exposed in API responses
• KYC documents stored in encrypted cloud storage with signed access URLs
• Account lockout after repeated failed login attempts

Despite our best efforts, no system is completely secure. We encourage you to use strong, unique passwords and keep your credentials confidential.

We use cookies and similar technologies to:

• Maintain your login session securely (httpOnly, secure cookies)
• Personalize your experience on the platform
• Analyze usage patterns to improve performance

You can control cookies through your browser settings. Disabling session cookies will prevent you from logging in.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data: retained for the lifetime of your account plus 5 years for regulatory compliance
• KYC documents: retained for 5 years after your last transaction
• Trading records: retained for 5 years
• Email logs: retained for 90 days

Under applicable Nigerian data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data for marketing purposes
• Data portability — receive a copy of your data in a structured format

To exercise these rights, contact us at support@nextpayout.africa

NextPayout services are intended for users aged 18 and above. By using our services you confirm you are at least 18 years old. If you are under 18, you are not permitted to create an account or use any of our services.

We may contact you via email for:

• Account activity (login OTPs, purchase confirmations, payout updates)
• MT5 credential delivery
• KYC status updates
• Important platform announcements and policy changes

Transactional emails cannot be opted out of as they are essential to service delivery. Marketing communications can be unsubscribed from at any time.

We reserve the right to update this Privacy Policy from time to time. If we make material changes, we will notify you in advance via email or a notice on your dashboard, giving you the opportunity to review the updated terms before they take effect.